Loci
Support
Last updated:
Get Help
If you need help with Loci, email us at lociapp@proton.me and we'll get back to you. This page is the current support home for both the iPhone and Mac apps.
Contact
Support email: lociapp@proton.me
Before You Contact Support
When you email lociapp@proton.me, please include your device model, iOS or macOS version, Loci version, and a short description of what happened. Do not send private chats, photos, medical details, financial details, or other sensitive content unless we specifically ask for it.
Privacy
Local chat, voice, and photo understanding run on your device. Optional web search uses the internet only when you ask for it. Read the Privacy Policy for the details.
Safety
Loci is not an emergency service, medical device, legal adviser, or financial adviser. For urgent or high-stakes situations, contact the appropriate professional or emergency service.